1. General Information
The information provided by True Step on our website, documents, and other communication platforms is intended for general informational purposes only. We make every effort to ensure the accuracy and reliability of the information shared, but we do not guarantee its completeness, accuracy, or appropriateness for every individual or situation.

2. NDIS Funding & Eligibility
True Step strives to provide services that align with the NDIS guidelines. However, eligibility for NDIS-funded services, as well as the specific funding available to you, is determined by the National Disability Insurance Agency (NDIA). We cannot guarantee eligibility for any particular service or outcome as this is subject to the NDIA’s approval and the terms of your individual NDIS plan.

3. No Professional Advice
The content on our website and in communications should not be construed as medical, legal, or financial advice. Participants should always seek the advice of qualified professionals for any concerns related to health, wellbeing, or financial matters. True Step is not responsible for any actions taken based on information provided in this context.

4. Service Availability
While we make every effort to provide services as outlined, True Step does not guarantee continuous or uninterrupted service. Service availability may be impacted by external factors such as staff availability, external disruptions, or changes to NDIS policies. Any changes will be communicated to participants as early as possible.

5. Liability Limitations
True Step will not be liable for any damages or losses arising from the use or inability to use our services or website, whether direct, indirect, incidental, or consequential. This includes, but is not limited to, loss of data, business interruption, or any other damages resulting from errors or omissions in the services provided.

6. Third-Party Links
Our website or communication platforms may include links to third-party websites for informational purposes or related services. True Step does not endorse, control, or take responsibility for the content of these third-party sites. Accessing them is at the user’s own risk.

7. Updates and Changes
True Step reserves the right to update or modify this Disclaimer Policy at any time. All updates will be posted on our website, and participants will be informed if applicable. We encourage you to review this policy periodically to stay informed of any changes.

8. Agreement to Terms
By using our services or accessing our website, you agree to the terms outlined in this Disclaimer Policy. If you disagree with any part of this policy, please refrain from using our services or website.