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About True Step
At True Step, we pride ourselves on delivering personalised, compassionate, dignified disability and aged care services. Our mission is to enhance the quality of life for each client by fostering independence and providing unwavering support.
We understand that everyone’s journey is unique, and we approach each situation with respect and empathy. Focusing on personalised care ensures that all our clients feel understood, valued and cared for in every interaction. Whether it’s assistance with daily living or support for social and community engagement, True Step is here to provide the care you need with the dignity and compassion you deserve.
Our Mission
True Step is a trusted NDIS provider serving Sydney and regional NSW. We are dedicated to delivering exceptional care tailored to meet the diverse needs and wishes of our clients.
Our approach goes beyond basic care
Customised Solutions
We work closely with our clients and their families to design support plans that meet their specific needs, goals, and preferences.
Community Engagement
By facilitating access to social and community resources, we promote active participation and build a sense of belonging.
Enhanced Mobility
From assisting with daily movements to providing transportation, we help our clients maintain their independence and confidence.
Through our approach, we ensure that every aspect of our client’s physical, emotional, and social well-being is addressed, enabling them to live life to the fullest.
Our commitment is simple yet profound
- To provide high-quality support services that empower individuals to lead fulfilling lives.
- To design care programs that reflect each client's unique needs and goals, ensuring their independence and well-being.
- To cultivate a compassionate and professional team, upholding our reputation for excellence in disability and aged care services.
At True Step, we focus on building meaningful relationships with both clients and their families. We understand the importance of giving peace of mind to family members that their loved ones are being provided the best care possible. We offer the guidance, support and necessary assistance, and are resolute in maintaining the dignity of our clients and their families.
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Join Our Family
True Step is more than just a care provider—we’re a family. Our core philosophy is rooted in creating a nurturing environment where individuals feel supported and empowered to navigate the challenges of aging and disability.
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Meet Our Team
Our team members are available for online support
